You can now register to receive your sanitary bill by email—no more waiting for the mail. Get your bill delivered instantly to your inbox. To get started, have your current bill on hand, then click the link below and select “Sign Up” to create your account:

Click here to sign up for email delivery. Once you’ve registered, you’ll also have the option to set up automatic payments for added convenience.

You can also pay your bill by phone using the PIN number located at the bottom of your bill. Simply call (304) 306-2590 to make a payment anytime.

Please be advised that the South Charleston Sanitary Board (SCSB) does not have an authorized relationship with DOXO, MoneyGram, grocery stores, or any other third-party vendors for the collection of payments. To ensure your payment is properly processed, please use only our official payment methods.

TERMINATION
If you have received a Termination Notice, you must make your payment before the termination date. Payments made after this date may not prevent service interruption. If payment is not received in time, your service will be subject to termination and additional fees will apply.

If your water service has been terminated due to non-payment of sewer charges and you make a payment online, you must call our office at (304) 768-4140, Monday through Friday, 8:00 AM to 4:30 PM, to request reconnection. Service will not be automatically restored without this call.

Online Bill Payment

Enter your account number and last name below exactly as listed on your monthly invoice to display current account information.
Online account information is updated nightly.

Information provided by South Charleston Sanitary Board customers for online bill payment will be used for the sole purpose of account and payment confirmation. The South Charleston Sanitary Board will not share or disclose the information provided for any other purposes.

Comparison of SCSB Sewer Rates to Other Local Systems in the Kanawha River Valley Area

Average Bill Based on 4,500 Gallons

In accordance with the SCSB tariff, service charges for sewer use are based upon the metered amount of water used by the customer. Rates accurate as of 10/22/19.